Membership pack
The membership pack is the set of documents a member, or someone applying on their behalf, will use to join Community Ride Hub and understand what membership involves. It is still being drafted.
Most documents are still drafts
The Connect membership application (CCT-MEM-001) is available to download as a draft PDF. Other pack documents are not finalised yet. Completing the application does not book a journey — passenger services have not launched.
What the pack will contain
| Document | Current position | Notes | Download |
|---|---|---|---|
| CCT-MEM-001 — Community Ride Hub Connect membership application | Draft — PDF available | Route A fast-track / Route B assessment. Pre-launch — journeys not yet available. | Download PDF |
| CCT-MEM-002 — Passenger members handbook | Draft | Not yet available for download | Document not published yet |
| CCT-MEM-003 — Group membership application | Draft | Not yet available for download | Document not published yet |
| CCT-MEM-004 — Group members handbook | Draft | Not yet available for download | Document not published yet |
| CCT-MEM-005 — Group transport terms (driver-supplied model) | Draft | Not yet available for download | Document not published yet |
| CCT-MEM-006 — Charges summary | Draft — structure only | All figures to be confirmed | Document not published yet |
On cost
Membership contributions and journey charges have not been set. Nothing is asked for until figures are published.
Membership fees are not taken online yet
This website does not take card payments for membership. Contributions have not been set. See Pay your membership for how payment will work once arrangements are live. To give a gift rather than pay membership, see Donate.
The document that will set out membership charges, CCT-MEM-006, exists only as a structure at the moment. Contributions and journey charges have not been set. They will be published here and confirmed to every applicant before money is asked for.
Member benefits in the pack
The handbooks will set out the benefits that come with each membership.
Connect Membership
Not set yet
Journey charges have not been set. A carer or escort can travel with you when you need one. Wheelchair space, extra time and help getting in and out are planned with the journey.
Concession Membership
Not set yet
Journey charges have not been set. A carer or escort can travel with you when you need one. Accessibility needs are planned with the journey.
Referred Membership
Paid by referrer
Every Connect benefit. Journeys the partnership covers are arranged with the referrer. Any charge to you has not been set. The referrer can share support needs with you, so you do not repeat your story.
Group Membership
Not set yet
Accessible vehicles with wheelchair spaces and a trained driver. A named contact at the office for planning. Help planning regular sessions and outings.
What each document will cover
Passenger membership application
Download the draft Connect PDF (Route A / Route B), or read how the application works.
Passenger members handbook
What membership means in practice — how to request a journey, what to expect, and who to contact with a question or concern.
Group membership application
For organisations whose members or clients may travel with Community Ride Hub as a group, within Community Ride Hub's permit classes.
Group members handbook
The equivalent handbook for organisations, covering the same ground as the passenger handbook.
Group transport terms
The terms under which transport is arranged for member groups on a cost-recovery, driver-supplied basis.
Charges summary
The structure of any membership contribution, with figures added once they are set.
Ask a question about the pack
If you have a question about what the membership pack will contain, you can register your interest and ask Community Ride Hub directly, or contact Community Ride Hub using the alternative routes given there.